To complete your return request, please follow the directions below carefully.

Fill out the form

We ask that you indicate the reason for the return using the form below.
This will help us improve our services and handle your return more efficiently.

Reasons for return:

Damaged product

Non-conforming product

Other (specify in the free field)

Ship products

After filling out the form, we ask you to send the products to be returned to the following address:

Liber Group
Via Bruno Bozzoni 13
21050 Cairate (VA), Italy

Important Notes

Make sure the products are packed securely to avoid damage during transportation.

Keep the shipping receipt as proof of shipment.

Return shipping costs are the responsibility of the customer, unless otherwise agreed upon with our customer service department.

Confirmation of return

Once we have received the products and verified that the return is compliant, we will send you an email confirmation with an update on the refund or replacement.